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Signature Care

In addition to a Lifetime warranty, FREE device replacement, and FREE training, our Signature Support clients now get ALL premium widgets.

24/7 technical support guarantees that your signage network is never down or stalled.

In addition, if any digital signage system breaks, we will fix it and if we can't, we'll replace or refund it.

Free Device Upgrades (Tech Refresh)

36 Month Replacement Policy

All signage systems covered under the Signature Support program are backed by our guaranteed 36 month policy.

We will replace your devices with the most up-to-date technology, ensuring your signage system is never outdated or obsolete.

Limited Lifetime Warranty

Latest Technology

Free and continual training and knowledge transfer ensures your signage operators are up to date with the latest trends in digital signage.

Offering 4 Premium Services


24/7 Support

Accelerated Issue Resolution

Advanced Replacement

Limited Lifetime Warranty 

Tech Refresh

Signature Support is designed to reduce long-term capital, operating expenses, and provide enhanced client attention.


Great Pricing 

A guaranteed ROI on any digital signage implementation, this addition to our enterprise-level support not only future-proofs your signage system, but also adds value to your network!

Standard Support is included with a purchase of any Mvix product.  Signature Support is the highest possible level of support available for Mvix projects. Signature Support complements and extends existing standard technical support option by providing a focused and more responsive assistance for mission critical installations.

Standard vs Signature Support

  STANDARD SIGNATURE
Web-based Support Tickets
Knowledgebase Articles
Phone Support (Level I)
Phone Support (Level II)5 Hour SLA
Product Service (RMA) STANDARD

15 Day Turnaround

ADVANCED REPLACEMENT

Shipping paid both ways.

Premium Widgets
Custom Services As Quoted DISCOUNTED
Tech Refresh Free Signage Systems every 3 Years.
Personalized Training $ FREE | Unlimited
Extended Warranty

What Our Client's Say....

“We’re going to continue partnering with Mvix to make sure that we’re satisfying the Madison community’s ice cream cravings right from the minute they walk in the door!”  


- Kaia Sunne, Art Director

Chocolate Shoppe Ice Cream

“Mvix’s systems are very easy to use. They have a very intuitive interface that is easy to navigate, with a low learning curve. 


- Kyle Baxter,  Systems Admin

Capital School District

There is immense satisfaction in knowing you've excelled at your job and served your clients' interests. Because of our clients' trust and confidence, we are expanding our market presence and exceeding our customers' expectations.


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www.mvixdigitalsignage.com

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